What information may be received?
Web-server logs may record technical request data such as IP address, user agent, requested URL, timestamp and response status for security and operational diagnosis. If you contact us, the information you choose to send may include your name, company, role, email, telephone, market, product requirements and project documents.
How information is used
- Respond to a product, documentation or quotation request.
- Match requirements to a possible product configuration.
- Protect the site, investigate abuse and maintain service reliability.
- Retain business correspondence where reasonably required for the project or legal obligations.
What you should not send
Do not send account passwords, payment-card data, government identity documents, medical information or unrelated personal data through a general inquiry. Sensitive project files should be transferred only after an appropriate channel and recipient are confirmed.
Sharing and international communication
Project information may be shared with personnel or suppliers who need it to review the stated requirement. Cross-border email and hosting infrastructure may process data in more than one jurisdiction. Before sending confidential information, request the applicable commercial and confidentiality terms.
Retention, security and requests
Reasonable technical and organizational safeguards are used, but no internet transmission is risk-free. You may request access, correction or deletion of contact information by writing to Mistairhome@163.com. A request may require identity and project verification, and retention may continue where legally or operationally necessary.
Cookies and external resources
The focused public pages do not require an advertising profile. The server or underlying CMS may use essential session technology on dynamic routes. Links and externally hosted media are governed by their respective providers when visited or loaded.