What counts as acceptable evidence?
The preferred source is a current, model-specific controlled document: an approved specification, dated test record, complete certificate or report, signed sample approval, packaging artwork or written quotation. General category descriptions may explain selection criteria, but they do not prove a model claim.
Evidence hierarchy
| Level | Typical evidence | Permitted use |
|---|---|---|
| 1 · Controlled | Signed specification, complete report, certificate with model scope, approved sample record | Model-specific factual claim within the stated scope |
| 2 · Project | Dated quotation, packaging proof, customer-approved requirement sheet | Commercial or project statement for the identified configuration |
| 3 · Reference | Supplier data, internal draft, reference image, category notes | Discovery and discussion only; must be labelled as provisional |
| 4 · Unsupported | Unattributed copy, cropped badge, undated screenshot or inherited marketing text | Do not publish as fact |
Claims requiring model-level confirmation
- Cooling-plate temperature, temperature difference or cooling sensation
- Battery capacity, runtime, charging input and charge time
- Airflow, motor speed, noise, weight, dimensions and materials
- Water, impact, drop, transport or environmental performance
- Certificate coverage, report scope and destination-market suitability
- MOQ, price, tooling, sample time, production lead time and warranty
Publication and correction process
- Identify the exact model, variant and intended market.
- Record the source file, date, owner and applicable configuration.
- Check that visible text, tables, images and structured data say the same thing.
- Publish the narrowest accurate statement and disclose limitations.
- Review after a specification, supplier, standard or configuration changes.
- Correct or remove a claim when its evidence is incomplete, expired or mismatched.
How buyers can challenge a claim
Send the URL, quoted statement and your question to Mistairhome@163.com. Request the model identifier and controlled file that supports the statement. If the evidence cannot be supplied, treat the claim as unverified.
Scope: this policy improves transparency; it does not turn a category page into a test report, certificate, quotation or legal compliance opinion.